Privacy Policy

Goldstream Honey Works – Privacy Policy

Effective Date: April 1, 2026

Goldstream Honey Works respects your privacy and is committed to protecting your personal information in accordance with British Columbia’s Personal Information Protection Act (PIPA).

1. Accountability

Goldstream Honey Works is responsible for maintaining and protecting the personal information under its control.

Karen Bill, Owner, is responsible for compliance with PIPA.

Contact:

Email: goldstreamhoneyworks@gmail.ca

Location: Langford, British Columbia, Canada

2. Personal Information We Collect

We collect only the personal information necessary to operate our business and provide our products and services. This may include:

- Name

- Email address

- Phone number

- Mailing or delivery address

- Payment information (processed securely through third-party providers)

- Information provided through website forms, newsletter sign-ups, or direct communication

We may also collect limited technical information such as:

- IP address

- Browser type

- Website usage data

through analytics tools.

3. How We Use Your Information

We collect and use personal information for the following purposes:

- To process and fulfill orders

- To communicate with you about your order or inquiries

- To arrange delivery or on-farm pickup

- To provide updates, newsletters, or promotions (with your consent)

- To improve our website, products, and customer experience

4. Consent

By providing personal information, you consent to its collection, use, and disclosure for the purposes outlined.

You may withdraw consent at any time by contacting us.

5. Use of Analytics and Tracking Tools

We use:

- Google Analytics

- GoDaddy analytics

- Facebook (Meta) analytics

These tools collect aggregated, non-identifying data. You can disable cookies in your browser.

6. Disclosure

We do not sell or rent personal information.

We may share data with:

- Square (payments)

- Shipping providers

- Website and analytics providers

7. Security

We use reasonable safeguards including secure platforms and restricted access.

8. Access and Correction

You may request access or correction of your personal information by contacting us.

9. Retention

We retain personal information only as long as necessary, then securely delete it.

10. Questions or Complaints

Contact us first. If unresolved, you may contact the Office of the Information and Privacy Commissioner for BC.

11. Changes

We may update this policy. Updates will be posted with a revised date.